Relationship Management (1)

Business Manager ModelAt Kimball Electronics we believe our customer is our business, it is in our Guiding Principles and you can see it exhibited with each of our employees.

At Kimball Electronics we have an established business model that works with the customer and their team. Our Business Development team strives to locate a Business Manager close to our customer's geographic location to serve as a single point of contact for the key decision makers in the customer's company. This team is to focus on the long-term outlook of the strategic relationship.

The Business Manager's role is managing the customer's product from the customer concerns to the manufacturing concerns. Each customer is also assigned a Program Manager who will work with the daily operations for producing a quality product. Kimball Electronics Program Managers are also paired with members of the customers team, usually engineers, quality managers, or others involved with the production.