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Kimball Electronics Wins 2018 Circuits Assembly Service Excellence Award
Mar 01, 2018

CIRCUITS ASSEMBLY announced the winners of its 2018 Service Excellence Awards (SEAs) for electronics manufacturing services (EMS) providers and electronics assembly equipment, materials and software suppliers.

CIRCUITS ASSEMBLY recognized companies that received the highest customer service ratings, as judged by their own customers, during a ceremony this week at IPC Apex Expo in San Diego.

Kimball Electronics was honored for achieving the Highest Overall Customer Rating in CIRCUITS ASSEMBLY’S 2018 Service Excellence Awards.

Service Excellence Award 2018 Grouping
The Service Excellence Awards (SEA) results, based on our customers’ input, are another indication of our continued progress in service excellence. Customers of the participants rated each company on a scale of 1 (poor) to 7 (best in class) in five service categories. Kimball Electronics was included in the category for electronics manufacturing services (EMS) companies with annual sales over $500 million.

"Interest in the SEAs was higher than ever this year, and some new companies emerged to give the incumbents a run for their money," said CIRCUITS ASSEMBLY editor in chief Mike Buetow, in presenting the awards. "In the highly competitive world of electronics assembly, companies are distinguishing themselves with their engineering know-how and responsiveness."

A donation of $4,000 was made on the participants’ behalf to the Surface Mount Technology Association’s Charles Hutchins Educational Grant. Part of each participant’s entry fee was included in the donation.

This is the 26th year CIRCUITS ASSEMBLY has sponsored the awards program.
Circuits Assembly 2018 IPC Apex with Tom Jason Chris A.

In the photo, left to right: Chris Ayer, Engineering Manager, Kimball Electronics - Jasper; Tom Ferris, Kimball Electronics Director of Medical Business Development; Mike Buetow, Editor in Chief, Circuits Assembly; and Jason Davis, General Manager, Kimball Electronics - Jasper; pose with the award during the ceremony.

Read more about the award winners here: